Our Values

NABSA collaborates across sectors to grow shared micromobility and its benefits to communities, creating a more equitable and sustainable transportation ecosystem. NABSA is a nonprofit organization dedicated to providing resources, education, and advocacy for the shared micromobility industry, and to creating spaces for the industry’s public, private, and nonprofit sectors to convene and empower each other.

NABSA has five core values that guide NABSA, our members, and the shared micromobility industry. Our core values are woven into NABSA’s priorities and the work we do on behalf of the industry. At NABSA, we value the following:


Safety is prioritized every step of the way, from vehicles and workplaces to the communities and environments being served.

Diversity, Equity, Inclusion, & Belonging (DEIB)

Through learning, listening, and growing, we strive to make shared micromobility more available to all who need it, to cultivate an environment of support in our industry, and to foster a deep sense of community where diversity is valued and celebrated.


We take time to build relationships and operate with trust and respect for community partners, riders, and industry colleagues.


We advance shared micromobility as a tool to help build healthier communities for those who reside in them.


We prioritize stewardship of the planet and the continued innovation of shared micromobility to advance sustainable transportation, communities, and industry practices.

NABSA Code of Conduct

NABSA is a membership-based organization with representation from system owners, operators, host cities, equipment manufacturers, and technology providers. Our values are reflected in the NABSA Code of Conduct that members agree to uphold.

Reporting Violations of the NABSA Code of Conduct

If you feel that a NABSA member organization may be in breach of the Code of Conduct, a complaint may be filed. Once a complaint is filed, NABSA follows the below procedure:

  1. A notification letter of the filed complaint is sent to the member
  2. An Investigating Director from the NABSA Executive Committee is assigned
  3. The Investigating Director compiles evidence
  4. If enough evidence is found that may indicate a Code of Conduct violation, a hearing is scheduled for at least 20 days from when the member receives notice of such hearing
  5. A notice is sent to the member in question of the hearing date
  6. A hearing is held with member representation and the NABSA Board to gather more information
  7. Deliberation is held by the NABSA board to decide the outcome and any corresponding disciplinary action
  8. A notice is sent to the member of the board’s decision and any corresponding disciplinary action
  9. The member has 2 weeks from the date of the notice to appeal or respond
  10. If an appeal is made, it is either rejected or goes before a second and final Board vote