Who we are

We are the North American Bikeshare Association (NABSA), the data controller.

This is our privacy statement, which explains how we obtain, use and keep your personal data safe in relation to the NABSA website: https://nabsa.net.

Your personal data is data which by itself or with other data available to us can be used to identify you.

We’re committed to keeping your personal information safe in accordance with applicable data protection laws.

The types of data we collect and use

Contact forms
  • Contact information (such as name, email address and telephone number);
  • Employer name
  • Login credentials
Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use third-party analytics services on the Platform, such as those of Google Analytics. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers. To learn about opting out of Google Analytics, please click here.
The providers of third-party apps, tools, widgets and plug-ins on the Platform, such as social media sharing tools, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of the features and is subject to the privacy policies or notices of these providers. To the extent permitted by applicable law, NABSA is not responsible for these providers’ information practices.

Who we share your data with

We do not disclose personal information we collect about you, except as described in this Privacy Notice. We may share your personal information with service providers who perform services on our behalf. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may share your information with (i) our subsidiaries and affiliates, (ii) joint marketing partners or other co-branded third parties, (iii) municipalities and other relevant government agencies associated with the Service, (iv) sponsors, and (v) other NABSA members.
We also may share information with other public and private organizations for statistical and research purposes. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).
In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) to enforce or exercise our rights under our agreements with users or to investigate or defend against any action or allegation against us, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What we do with your data

We may use the information described above to:

  • Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies.
  • Protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; and
  • Verify your identity;
  • Operate, evaluate and improve our business (including developing new products and services; monitoring, enhancing and improving our systems and services; managing our communications; analyzing our products and customer base; performing data analytics; and performing accounting, auditing and other internal functions);
  • Respond to your inquiries;
  • Promote government or bicycling-related services and programs;
  • Communicate with you about, and administer your participation in, special events, programs, offers, surveys and research;
  • Send you promotional materials and other communications;
  • Process your payments;
  • Create and manage your account;
  • Provide products and services to you

In addition, we use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as (i) customizing our users’ visits to the Platform, (ii) delivering content tailored to our users’ interests and the manner in which our users navigate the Platform, (iii) protecting against, identifying and preventing fraud; and (iv) managing the Platform and other aspects of our business.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.