Member Spotlight: Call2Recycle Canada


Call2Recycle Canada is a not-for-profit recycling organization headquartered in Toronto, Ontario. Its mission is to protect and preserve the environment by collecting and recycling as many batteries as possible. Call2Recycle’s main consumer battery recycling program, “Recycle Your Batteries, Canada!” collects and recycles household and e-bike batteries.

Call2Recycle works with battery producers, provincial governments, retailers, municipalities, and industries to provide the largest battery recycling program in Canada, at no cost for consumers. Through a network of over 12,000 collection sites, they collect and recycle all household batteries (weighing up to 5 kg), as well as electric transport batteries used to power e-bikes, e-scooters, e-skateboards, hoverboards, and Electric Vehicles (EVs). They operate provincially-approved programs in British Columbia, Saskatchewan, Manitoba, Ontario, Quebec, and Prince Edward Island and will soon have a program in Nova Scotia, as well as voluntary programs in other regions. In 2024, 90 percent of Canadians reside within a 15-kilometer radius of a Call2Recycle drop-off site – making battery recycling convenient and accessible. Call2Recycle has diverted over 45 million kilograms of batteries from landfills since its inception in 1997, helping recover valuable components that can be used to create new products and support a strong circular economy.

In 2021, Call2Recycle expanded its program to include electric micromobility batteries, recognizing the fast-growing use of these devices in transportation. The objective is to manage the end-of-life of e-bikes, e-scooters, and other mobility devices by offering an infrastructure capable of recovering electric micromobility rechargeable lithium batteries in a safe and responsible manner. 

Call2Recycle works with 45 e-mobility companies and organizations in order to include responsible battery recycling as part of the devices’ product life cycle. Together with these partners, Call2Recycle has established and supported over 215 e-mobility collection sites, ensuring convenient and accessible options for e-bike, e-scooter, and other mobility device battery recycling and responsible disposal. 

In 2023, Call2Recycle Canada joined NABSA in order to better support shared micromobility’s sustainability initiatives in North America. When asked about the importance of NABSA membership, Joseph Chung, Call2Recycle Vice President of Account Management, says “NABSA is an essential partner for Call2Recycle in our mission to develop a sustainable, cost-effective and accessible e-bike battery recycling program across North America. It is the ideal forum for us to connect with like-minded industry partners dedicated to keeping the e-mobility and micromobility sectors sustainable and willing to take action to develop new responsible recycling initiatives in their operation and retail processes. We’re very excited to be part of such a committed group, and we’re looking forward to working with the other NABSA members to launch new battery recycling initiatives!

To learn more about Call2Recycle’s e-mobility recycling program and collection sites, visit the Call2Recycle e-mobility webpage. To contact Call2Recycle, email customerservice@call2recycle.ca.