(Updated)

(Click here for a .pdf of the printed program. Click here for speaker bios.)

Wednesday, November 9

8:00

Registration and Breakfast
Crail Hall


9:00

Mobile Workshops and New Systems Sessions
Church north entrance (RSVP required)

Bikeshare 101 Workshop
Bethell Hall
For cities thinking of launching or in the planning phases, this session aims to provide you all the basic information you need to go from vision to launch. Join other bike share newbies for presentations and discussions about how to make your launch as successful as possible.
Lysa Morishita, City of Vancouver
Nicole Freedman, City of Newton (moderator)
Peter Topalovic, City of Hamilton (moderator)


11:15

Lunch Served
Crail Hall

Vendor Expo Open
Crail Hall


12:00

Conference Opening and Welcome
Historic Church
Nicole Freedman, NABSA
James Snow, Chair of the City of Austin Bike Share Advisory Board and the Assistant Director of Public Works


12:15

Opening Keynote
Historic Church
Jay Walder, Motivate


12:45

Annual NABSA Member Survey Results
Historic Church
Jessica Carr, True Bearing
Nicole Freedman, NABSA (moderator)


1:30

Break


1:45

Master Session 1

Equity Programs and Outreach
Bethell Hall
Panelists will discuss their strategies for integrating the goals of equity, diversity and inclusion into their city bikeshare systems. Partnerships, programming, and workforce development efforts are all part of the mix as operators and community-based organizations work to make bike share an accessible option for everyone.
Tina Cho, Nice Ride Minnesota
Chelsea Cox, Hamilton Bike Share
Dorothy Mitchell, Biketown
Waffiyyah Murray, Bike Coalition/Greater Philadelphia
Zoe Kircos, PeopleForBikes (moderator)

Electric Bikeshare
Historic Church
Electric bikes have the potential to be the next big thing in bikeshare, making cycling more accessible to new ridership. They also have new siting and operational challenges. Hear from industry leaders working on the cutting edge of this technology.
Jacob Doctoroff, Motivate (Moderator)
Philip Douglas, 8D Technologies
Nick Foley, Social Bicycles
Christopher Slade, Bikeplus

Best Practices: RFPs, Development Guidelines, Performance Standards
Vestry
From feasibility to financial sustainability, this panel will address how to build stronger and more equitable bikeshare systems through innovative RFPs, better planning, and performance metrics that improve reliability and enhance customer experiences. Join us to learn about best practices from transportation planners, system owners, and system operators.
Aaron Ritz, City of Philadelphia
Mitch Vars, Nice Ride Minnesota
Andrew Zalewski, Foursquare Integrated Transportation Planning
Sean Wiedel, City of Chicago (moderator)


2:45

Master Session 2

Marketing Bikeshare: Reaching All the People in the Community
Bethell Hall
How do you grow ridership beyond the walk-up tourists? Learn about systems that are going beyond the usual and bringing new people to bikeshare.
Angela Azzolino, Get Women Cycling
Dwight Norton, City of New Orleans
Kiera Smalls, Bicycle Transit Systems
Dianna Ward, Charlotte Bcycle (moderator)

Mobile Apps
Bethell Hall
We all live by our mobile phones and now bikeshare is integrating into this platform, both with standalone vendor apps and integration into multi-platform apps alongside transit, carshare, and rideshare, a stepping stone to full transportation integration.
Frank Hebbert, Motivate
Jake Sion, TransitApp
David St-Pierre, 8D Technologies
Ryan Rzepecki, Social Bicycles (moderator)

Scaling Bikeshare Systems for Small/Rural Communities
Vestry
Bikeshare was originally intended for dense urban settings, but there are successful models for smaller cities and rural communities too.
Sean Co, Toole Design Group
Karl Fundenberger, Topeka Metro
Darren Fusche, Toole Design Group
Rachel Heckl, Shared Mobility, Inc.
Nate Taber, Zagster (moderator)


3:45

Campfire Sessions
Three facilitated discussions with participant chosen topics. Pick one group or bounce around to all three.

Marketing, Equity, and Growth
Crail Hall

Operations, Data Management, and New Technologies
Bethell Hall

Business Planning, Sponsorship, and Research
Vestry


5:00

Networking Reception
Labyrinth Walk Courtyard, St. David’s Episcopal Church
Cocktails and appetizers compliments of Motivate


Thursday, November 10

8:00

Breakfast and Expo/Late Registration
Crail Hall


9:00

Morning Keynote
Historic Church
Colin Hughes, Institute for Transportation & Development Policy


9:45

Master Session 3

Pricing Models
Bethell Hall
Hear the latest work bikeshare systems are doing to try new pricing models and optimize current models for growth.
Nick Bohnenkampf, Denver Bcycle
Alison Cohen, Bicycle Transit Systems
Mitch Vars, Nice Ride Minnesota
Steve Hoyt-McBeth, Biketown (moderator+)

Finding Efficiency in Operations
Historic Church
A frank exploration of logistical practices and data use to inform both smart-bike and smart-station systems. The session will feature NACTO’s new Intercept Survey Toolkit as well as comparative insights from Santa Monica’s Breeze, and the B-Cycle systems in San Antonio and Austin.
Owen Gorman, CycleHop
Ted Graves, National Association of City Transportation Officials
JD Simpson, San Antonio Bike Share
Amanda Woodall, City of Chicago (moderator)

Sustainable Funding Models
Vestry
Bikeshare succeeds where ridership revenue is partnered with sponsorships, grants, and other community support. Explore what is the best mix and sets up systems for long term sustainability.
Nicolas Blain, BIXI Montreal
Paul DeMaio, Metrobike, LLC
Claudia Setubal, Indego
Justin Ginsburgh, Motivate (moderator)


10:45

Master Session 4

Matching Bikeshare to Your Market: Field-testing Methods
Bethell Hall
Each market is different so how do you find the right pricing and service features for your market? Learn about testing models that can increase ridership and revenue.
Brent Arnold, Motivate
Aaron Ritz, City of Philadelphia
Elliott McFadden, Austin Bcycle (moderator)

Customized Operations Tools
Historic Church
Come check out the operational tools used by SoBi Hamilton, 8D, and Motivate to aid in rebalancing, station/dock/bike maintenance, failure prediction and performance evaluation. Sean will be showing a suite of custom tools developed with the SoBi API, Emily will be presenting on the custom real-time operational dashboards used by Hubway and other Motivate systems, plus innovative approaches to help guide rebalancing and station repairs, and Manuel will be debuting a new 8D mobile tool for operators to perform complete hub maintenance from tablets in the field.
Sean Burak, Hamilton Bike Share (moderator+)
Manuel Darveau, 8D Technologies
Emily Gates, Motivate

Building Political Buy-in and Support
Vestry
Support from key political and community leaders can help open doors and facilitate bikeshare system launch and expansion. Finding common goals at the neighborhood level help soften resistance to change. See how you can build support for your goals.
Katy Hartnett, PeopleForBikes (moderator)
Dave Snyder, California Bike Coalition
Sean Wheldrake, City of Toronto


11:45

Lunch Served
Crail Hall


12:30

Plenary – Transit and Bikeshare Integration
Historic Church
Bikeshare is a key part of the alternative transportation landscape, helping transit become more viable. Integration of fares and bikeshare access will help grow ridership of both. Learn what technology options can make this a reality.
Jean-Sebastien Bettez, 8D Technologies
Laura Cornejo, Los Angeles Metropolitan Transportation Authority
Peter Hoban, Bicycle Transit Systems
Manuel Darveau, 8D Technologies
Bob Burns, BCycle (moderator)


1:45

Master Session 5

Bikeshare and Affordable Housing
Bethell Hall
As bike share systems strive to reach and serve more members of the community, they are siting stations in neighborhoods with public housing, affordable housing, and places where residents with a range of income levels live. This panel will discuss the strategies among community development corporations, city departments, funders, and housing organizations, as well as the on-the-ground work to engage the people who live in these communities.
Tracey Capers, Bedford Stuyvesant Restoration Corporation
Caressa Givens, Bublr Bikes
Zoe Kircos, PeopleForBikes (moderator)

Accessible Bikeshare
Historic Church
Bikeshare isn’t just for the young and fit. See how bikeshare can be made available to riders of ages and abilities.
Lee Nguyen, City of Austin
Steve Hoyt-McBeth, Portland Bureau of Transportation (moderator)
Lisa Nuszkowski, Detroit Bike Share
Nate Taber, Zagster

System Planning and Expansion
Vestry
Look at system planning and expansion from system density and demand planning, site selection and permitting to staffing, space requirements, and strategies for efficient roll out.
Brian Geraghty, NYC Bike Share (moderator)
Heath Maddox, San Francisco Municipal Transportation Agency
Kara Oberg, City of Berkeley


2:45

Master Session 6

Unique Ridership Growth Strategies
Bethell Hall
What do you do when putting stations out in public spaces is not enough? These systems have developed out of the box strategies to make their systems succeed.
Marcelo Loureiro, Spinlister
Peter Topalovic, City of Hamilton (moderator)
Eric Vaughan, Kansas City B-cycle
Fred Young, Alta Planning + Design

Redistribution
Historic Church
This session will address operational challenges of rebalancing and present a range of solutions. We will learn about some very practical and effective but low-tech solutions in NYC as well as cutting-edge learning algorithm-based predictive rebalancing products and services offered by two European companies focused on optimizing bike share operations.
Clement Collignon, Qucit
Eric Lehmann, ElectricFeel
Alexander Marks, Citi Bike
Heath Maddox, San Francisco Municipal Transportation Agency (moderator)

Annual Survey Results: Digging into the Details
Vestry
A review of the detailed findings of the Annual Survey Results presented on Day 1.
Jessica Carr, True Bearing Consulting
Nicole Freedman, NABSA (moderator)


3:45

Campfire Sessions
Three facilitated discussions with participant-chosen topics. Pick one group or bounce around to all three.

Marketing, Equity, and Growth
Crail Hall

Operations, Data Management, and New Technologies
Bethell Hall

Business Planning, Sponsorship, and Research
Vestry


4:45

Vendor/Supplier Meetings (existing systems only)

8D Systems
Crail Hall

PBSC Systems
Historic Church

BCycle Systems
Bethell Hall

SoBi Systems
Vestry


5:30

Networking Reception
Speakeasy, 412 Congress Ave (B-cycle corral @ 4th & Congress B-station)
Cocktails and appetizers compliments of 8D Technologies


Friday, November 11

8:00

Breakfast and Expo
Crail Hall


9:00

Legislative Update
Historic Church
Katy Hartnett, PeopleForBikes


9:30

NABSA PR Update
Historic Church
Jamie Hampton, Mixte Communications


10:00

Workshop – The Future of NABSA
Historic Church
Nicole Freedman, NABSA (moderator)


10:30

Break


10:45

NABSA Annual Meeting
Rapid-Fire Presentations

Announcements
Historic Church


11:45

Closing Lunch and Keynote: Positioning for Ridership Growth, Operational Efficiency, Planning for the Future
Bethell Hall
Ben Bolte, GREENbike SLC
Kim Lucas, DC Department of Transportation
Elliott McFadden, Austin B-cycle
Sean Wiedel, City of Chicago
Nicole Freedman, NABSA


1:30

Mobile Workshop: 2nd Chance Austin B-cycle Tour
Church north entrance (RSVP required)